COVID-19 Updates

At Davidson's, our priority has always been the health and safety of our employees, customers, and tea-drinking community at large. Here are some of our policies and procedures to help keep everyone safe. 

For our Customers:
  • We are a strong proponent for shop local. Please support your local grocery store, coop, and food stores to purchase your teas. They need your help more than ever.
  • You are welcome to place orders with us on our website. Our processing times are slightly delayed, but rest assured we are doing our best to ship your order out timely.
  • You can also email us at info@davidsonstea.com to inquire about order status.
For our local Reno/Sparks Customers:
  • You can purchase our teas at your local coop or  grocery store in town.
  • You are also welcome to place orders with us at our outlet store for pick-up or shipment.
  • We recommend you submit your order online (since our outlet store is closed) on our website and request PICK UP or SHIPMENT at checkout.
  • You can also email us at info@davidsonstea.com to inquire about order status.
For our Staff:
  • We are following all recommended best practices for Employers as suggested by the CDC and OSHA.
  • All employees are fever checked prior to starting their shift and are provided with PPE (Personal Protective Equipment).
  • For the time being, all non-employees are not permitted onto the premises. If a contractor or vendor must come into the building they are also fever tested, asked to wash their hands, and provided with PPE.
  • We have a sanitation team who goes around every two hours sanitizing all spaces (offices, breakroom, bathrooms, warehouse, etc.).
  • We have adjusted break times to allow for proper social distancing methods, no more than 10 people are allowed into the break room at any given time.
  • We have adjusted work stations to allow for proper social distancing.
  • All employees are following proper hand washing procedures.
  • We have created COVID-19 best practices and response plans.
  • We conduct weekly educational seminars to educate and inform our staff about the importance of health and safety for all stakeholders.
  • Employees who can work remotely have already been setup to do so.
For our Products:
To date, there has been no scientific data that the coronavirus can pass through food. Our sourcing strategy involves buying teas form all over the world per their origins. However, we maintain the following procedures to ensure the safest product is received, then manufactured and shipped to you.
  • A majority of our inventory was received in the latter part of 2019 and early 2020, allowing us to sufficiently stock up prior to the pandemic.
  • All ingredients go through a rigorous 3-step organoleptic and food safety verification process prior to purchasing from the supplier.
  • All ingredients go through a rigorous Quality Control process upon receipt at our warehouse.
  • Davidson's is SQF (Safe Quality Food) certified which means we are held to a high standard of safety for our products, employees, and customers.
  • All of our international suppliers have been approved by the FDA (Food & Drug Administration) via the FSVP (Foreign Supplier Verification Program) meeting the stringent requirements as set by the FDA.
These uncertain times are bringing hardship to communities all over the world. We thank you for continuing to support Davidson's Organics. Davidson's is an essential business and we are open and ready to support you. If you have any additional concerns, please contact us.