Frequently Asked Questions (FAQs)

Company FAQs | My Account FAQs | Order FAQs | Product FAQs | Ayurvedic Infusions FAQs | Adaptogen FAQs | Shipping FAQs | Wholesale/Business FAQs

Company FAQs

Where can I find Davidson’s Organic Tea in my area?
Please visit our Contact Us page to find our store locator. Enter your zip code, address or city to find a list of nearby retail locations that carry Davidson's Teas. You may also contact our retail distributors directly if you are looking for any specific product or to learn which products a store carries.

Alternatively, if you would like to see our teas in your neighborhood coop, supermarket or grocery store, please do the following:

1. Submit a product request form/suggestion form to the Store Manager
2. Call/email us letting us know what store you would like to see our products in

We will gladly follow up with the store of your choice and do our best to make our teas available there.
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Is Davidson’s Organic Teas certified in the following categories - Organic, Kosher and Fair-Trade?
Davidson’s is USDA Certified Organic by Oregon Tilth Certified Organic (OTCO), Kosher Certified by Kosher Supervision of America (KSA) and Fair-Trade Certified by TransFair USA. Learn more about our certifications on "Our Quality Assurance" webpage.

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Is organic tea more expensive than regular or conventional tea?
Davidson’s endeavors to be fully competitive with “conventional” teas in the marketplace. Organic teas can be consumed for basically the same cost as a conventionally produced tea but with much more peace of mind about what went into the growing and processing of tea. You see, unlike a tomato or an apple, tea cannot even be washed after harvesting. Water initiates the oxidation process, which turns green tea into black or oolong tea, and also develops caffeine and other enzymes. Water would ruin the colors and integrity of tiny fragile herbs. The bottom line then, is that whatever has been sprayed on the leaves or worked into the soil, brews directly into the cup. So, shouldn’t your tea really be organic?

Additionally, given our direct ownership of tea gardens, Davidson's not only ensures utmost product quality and freshness, but also guarantees the most competitive tea prices in the marketplace.
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Who blends and packages your tea?
Unlike most companies, who outsource their blending and packaging, Davidson’s blends and packages their own tea in their organic certified facility in Sparks, NV. This ensures complete vertical integration and product integrity of our supply chain - teas from our own farms, blending in our own USDA Organic certified facility and packaging on our own machines within the same facility.

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Order FAQs

Placing an Order
To place an order, simply enter a desired number for Quantity and hit the "Add to Cart" buttom, to add all desired products to your Shopping Cart. Once you've added all products to the Shopping Cart, click on "My Cart" to complete your order. You will be requested to enter your address (Billing & Shipping) as well as your credit card details. Then, select your preferred shipping method, preview your order and submit your order.

If you find it easier to place orders by telephone, please feel free to do so by calling Toll Free 1-844-TEA-BREW (1-844-832-2739) during our normal business hours (Monday to Friday 8:00am to 4:30pm PST). Our friendly customer service representatives will be happy to assist you.
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Gift Orders
Are you looking to gift our products to friends or family? We suggest starting with our Gifts page, where a wide assortment of tea gifts are available under different price ranges. Additionally, don't forget to review the Teaware page, to combine your gifts with some accessories like tea cups, tea pots or infusers. Lastly, you may type your gift message during checkout, that will be conveyed to your gift recipient with your gift.
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Gift Certificates
If you are not sure what tea variety or gift to give someone, a gift certificate offers the right solution. Simply select the e-Gift Certificate from our Gifts page, choose the gift amount and checkout. You will be asked to enter the gift recipient's details in the checkout page. The email address you provide will receive the e-Gift Certificate, that can be redeemed on our website or by calling our Toll Free number at 1-844-TEA-BREW (1-844-832-2739).

If you prefer to have us mail out a Gift Certificate, simply call us and we will be happy to assist you.
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Order Processing Times
Davidson’s uses the highest standard of security, attention and timeliness in processing your orders. Orders will be processed within 2 business days.
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Cancelling an Order
Orders may be cancelled prior to shipping order out by calling our Customer Service Department Toll Free at 1-844-TEA-BREW (1-844-832-2739). Please review our order processing times and return policy regarding this.
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Where is my Order?
Customers will get email confirmations from Davidson's when the order is received (order confirmation) and when the order is shipped (shipping tracking #).

Additionally, feel free to contact us by email/telephone to inquire the status of your order.
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Billing Issues
If you have an issue with the charges on your order, we sincerely apologize. Please contact us Toll Free 1-844-TEA-BREW (1-844-832-2739) or via email, so we may rectify the issue.
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Claims & Return Policy
Notification of damages or non-delivery must be made within 10 days of the scheduled delivery date by contacting us at Toll Free 1-844-TEA-BREW (1-844-832-2739) or by email. In the event of non delivery due to an incorrect address or recipient information supplied by the customer, or if the recipient specified by the customer refuses to accept the parcel, we will only refund 50% of the original order. A total refund will be issued only if the shipment is as a result of our error. However, if you are not satisfied with your purchase for any reason, contact us Toll Free 1-844-TEA-BREW (1-844-832-2739) or by email, and we will promptly send a replacement item or provide a full refund (customer must preserve packing slip and items ordered without disposing them for verification and call tag purposes). You may also review our FAQs for further information.
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Payment Options
We accept all major credit and debit cards - Visa, Mastercard, Discover or American Express. We also accept payments via check or money order. Shipment of orders paid by check or money orders, will be released after the payment is cleared.
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Do you collect Sales Tax on orders?
We only collect Sales Tax on teaware items shipped to a NV address.
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Product FAQs

Brewing Instructions - per 8 fl. Ounces
TEA BAG (per 8 fl. oz cup):
Green Teas (1 teabag): 2-3 mins. with water under boiling point (170-190*F)
White/Oolong Teas (1 teabag): 3-5 mins. with water under boiling point (150-180*F)
Herbs/Herbal Teas/Red Teas (1-2 teabags): 5-7 mins. with boiling water (190-209*F)
Black/Pu-erh Teas (1 teabag): 3-5 mins. with boiling water (190-209*F)

LOOSE LEAF BULK TEA (per 8 fl. oz cup):
Green/Yellow Teas (1-2 tsp.): 2-3 mins. with water under boiling point (170-190*F)
White/Oolong Teas (1-2 tsp.): 3-5 mins. with water under boiling point (150-180*F)
Herbs/Herbal Teas/Red Teas (2-3 tsp.): 5-7 mins. with boiling water (190-209*F)
Black/Pu-erh Teas (1 tsp.): 3-5 mins. with boiling water (190-209*F)

3 tablespoons of cocoa powder & 8 fl. oz of milk or dairy alternative. Measure cocoa into your favorite mug. Stir in enough cold milk to make a thin paste. Heat the rest of the milk to just under boiling, then pour the hot milk into the mug, stirring thoroughly until fully blended.

Bring fresh water to a boil. Add 1 large brew bag (1 quart size) or equivalent amount of loose leaf tea (appx. 12 grams) to heat proof container. Pour equivalent amount of water (quart cup) and steep (see timings below). Remove teabag/strain tea leaves, and let infused tea cool to room temperature. Serve over ice or chill. Discard unused iced tea after 48 hours. Multiply proportions of iced tea brew bags or loose leaf tea to make larger quantities.

Green/Yellow Teas: 2-3 mins. with water under boiling point (170-190*F)
White/Oolong Teas: 3-5 mins. with water under boiling point (150-180*F)
Herbs/Herbal Teas/Red Teas: 5-7 mins. with boiling water (190-209*F)
Black Teas: 3-5 mins. with boiling water (190-209*F)
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How much caffeine does tea have?
It is quite difficult to gauge how much caffeine is in tea, because it depends on so many factors: the tea itself, how much is used in a cup and how long it is brewed. Below is a summary of caffeine in tea compared to cola and coffee.

Caffeine Content in an 8oz cup*
Coffee: 110 mg
Cola: 46 mg
Black Tea: 40 mg
Oolong Tea: 30 mg
Green Tea: 20 mg
White Tea: 15 mg
Herbal Tea: 0 mg

*Caffeine contents in tea averaged for clarity. Brewing times, brands, net weight, varieties etc. can affect these figures dramatically.
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What is the difference between decaffeinated and herbal tea?
Decaffeinated tea is derived from the camellia sinensis plant, from which the caffeine has been removed (technically, all decaffeinated teas have appx. 2% caffeine that can not be removed, e.g. even a Decaf. Green tea will have appx. 2% caffeine remain after the decaffeination process), through one of 3 possible decaffeination processes – ethyl acetate, CO2 and steam. Herbal tea, on the other hand, is not really tea at all, but is herbs brewed in the same way that tea is brewed. Herbs and herbal blends are sometimes referred to as tisanes and never had any caffeine to begin with.

Davidson’s teas are decaffeinated under the CO2 extraction process, often referred to as "Effervescence". The tea is placed in a pressurized chamber, and Carbon Dioxide, an inert gas, is pumped in and locks on and extracts the caffeine from the tea leaves. This process is beneficial, as it does not leave any chemical residues or reduction in flavor. The process also maintains antioxidant levels and the flavor quality. The best advantage of CO2 is that it does not extract the polyphenols or the macronol oils. In other processes like the water Ethyl Acetates, approximately 40% of the polyphenols are removed, thus making the tea deficient of the vital flavor or health benefits.
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What is the difference between White, Green, Oolong and Black tea?
All teas originate from the same botanical species, the Camellia Sinensis plant. Teas are categorized by the drying and oxidation process they undergo.

• White tea is the least processed – only being plucked and dried.
• Green tea undergoes a small amount of processing and is then steam or dry heated to stop oxidization.
• Oolongs (which cover a wide range of processes) usually have some physical manipulation done to them. In many respects, it is the most complicated tea to make, because the tea is only partially oxidized. That is like keeping a banana perfectly ripe (nature keeps it moving towards being overripe). However, the reward for all that hard work is tea with great body, and the most intense and varied aroma and flavors. It breaks down the cellulose within the tea leaf to bring out the flavors. Oxidation is between 10% to 75%.
• Black teas are fully oxidized. The tea leaf is cut and bruised, bringing out the various flavors nascent in the leaf. The “withered” and “rolled” leaves change color to brown, then black. This natural process is called oxidation and is similar to the ripening of a banana (from yellow to brown and finally becoming black).

After that all tea is dried, so that it can be shipped to great distances. Overall, the oxidation process is what changes the character of the tea and gives it more body.
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What is the best way to store loose leaf teas?
It is fresh air, oxygen to be specific, that robs the flavor from loose leaf teas. Store the teas in an air tight container away from moisture and direct sunlight. Don't store teas in the refrigerator or freezer. The cooler temperatures are not helpful: there is moisture, and the delicate leaves will pick up strong odors from other foods in the refrigerator.

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How is honey put into my tea bag, and is it organic?
Davidson’s only uses USDA certified organic dried honey granules that dissolve in your cup. These dried organic honey granules, are blended and packed in our tea bag machines.
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I’m allergic to nuts - does Davidson’s process tea on equipment that is also used to process nut products?
Davidson’s does not use nuts in our facility, though some of our flavors have been described as “nut-like”.
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I’m gluten sensitive - can I drink Davidson’s Organic Teas?
You can drink all flavors of the Davidson’s Organic teas, except for the Dessert Teas, because a very small portion (less than 1 gram) of barley (which is a gluten containing grain) is used in the blending of our Dessert Teas.
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What is the expiration date on your teas?
Remember, Davidson’s uses no chemical preservatives or artificial flavor enhancers of any kind in our teas. So our tea is a natural product and will age, naturally! On average a box/bag of tea will last for 2 years. Tea should be stored at room temperature, away from moisture, preferably in an air-tight container or tupperware and away from direct sunlight for best flavor retention and freshness.
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Is it safe to give tea to my children?
While not presuming to advise, tea drinking has been and still is a family tradition in many areas of the world. The tea ceremony held while “at Grandma’s” is a fond memory of many in this country. The tradition of the “tea party” is still being passed down to the next generation of tea lovers, also. In general, it is considered safe to offer herbal teas (caffeine-free) to children, though we advise you consult your doctor before doing so. Our wonderful Children's Tea generates daily mail from appreciative parents and children alike. What could be more delightful than an herbal, caffeine-free blend which brews rosy-pink in the cup, has real dried organic honey, and bursts with a fresh berry-punch flavor. All wrapped up in a charming package.
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Do your teabags have staples?
Davidson’s tea bags do not have staples.
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Can tea bags be recycled or can a tea bag be reused to make additional cups?
Davidson’s tea bags can be disposed in your compost bin. However, we do not recommended reusing tea bags to brew additional cups.
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Where does your tea come from?
All our organic teas, herbs and spices are sourced from all over the world, from reputable and reliable suppliers that are certified Organic and Kosher, as well. In some cases, these suppliers are also Fair Trade certified.
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What makes the tea taste bitter?
Various tannins give the tea a slightly astringent taste. There are many reasons ranging from the water quality, non-fertile tea regions, tea processed incorrectly or even when tea is brewed incorrectly.
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Do teas have a high content of anti-oxidants?
All teas in general, whether black, oolong, green, red or white, contain polyphenols, which are potent antioxidants widely regarded to help improve the body's defenses and suppress free radical activity. Certain herbs and fruits such as hibiscus, tulsi, cranberry etc. also contain a high level of anti-oxidants.
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Is it safe to drink teas during pregnancy?
Generally speaking, herbal teas can be consumed during pregnancy due to the lack of caffeine. However, we recommend you consult your doctor for nutritional guidance during pregnancy.
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Do you have medicinal teas?
Davidson’s does not claim to be a medicinal tea company, although tea and herbs used in Davidson’s blends do possess healthful benefits. For example, the holy basil herb, Tulsi, known for its adaptogenic properties is considered to be a sacred ayurvedic herb used for centuries for curing common ailments and diseases by most South Asians. Like wise with medicinal properties in Green Tea and Red Teas, used by most Asian cultures and African cultures, respectively. For more information, please review our Health Benefits of Tea section.
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Do any of your teas contain sugar?
No, all Davidson’s teas are made without added sugars or artificial sweeteners, with the exception of our Honey Teas, which contain organic granulated dried honey.
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Can drinking tea help me lose weight?
Researchers have noted that green tea may work with other chemicals to enhance fat oxidation and thermogenesis, in which the body burns fuel such as fat to produce heat, thus leading to weight loss.
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Does tea contain calories?
In general, pure tea leaves do not contain calories. However, when blended with fruits, flavors or other ingredients, they may possess a small amount of caloric energy potential.
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Does tea have carbohydrates?
No, tea in its natural form (without added fruits, for example) does not have carbohydrates.
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Do you sell your Christmas tea all year long?
Yes, we do. All of our varieties are available 365 days a year.
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Are our Iced Teas decaffeinated or herbal?
Our iced tea varieties come in caffeinated, decaffeinated and caffeine-free versions.
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What assortment of teas do I find in your 100-ct individually wrapped Single Serve Boxes?
Our 100-ct individually wrapped Single Serve Boxes contain a wide assortment of our teas depending on category. E.g. in our 100-ct individually wrapped Dessert Teas Single Serve Boxes, you will find an assortment of our various Dessert Teas, such as Vanilla Cream Spice, Caramel Peach Coconut, Carob Mint, Tangerine Almond, Lemon Ginger, Raspberry Cream Caramel and Coconut Vanilla.
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What assortment of teas do I find in your 40-ct Collection Chest gift boxes?
Our 40-ct Collection Chests contain a wide assortment of our teas depending on category. E.g. in our 40-ct Dessert Teas Collection Chest, you will find an assortment of our various Dessert Teas, such as Vanilla Cream Spice, Caramel Peach Coconut, Carob Mint, Tangerine Almond, Lemon Ginger, Raspberry Cream Caramel and Coconut Vanilla.
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I like 1 particular flavor of your tea. Is there an economical size box that I can buy for just that 1 flavor?
Absolutely. We recommend you buy a 25-ct individually wrapped box or a 100-ct unwrapped box, of any one particular tea.
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What are your natural flavors comprised of?
Our natural flavors are Organic Certified or Organic Compliant as well as Kosher Certified flavors, to be used strictly per USDA National Organic Program (NOP) standards. The USDA National Organic Program (NOP) allows the use of natural flavors in products labeled as “Organic” if they comply with provisions established in the USDA NOP (7 CFR Part 205). Our natural flavors are derived either directly or indirectly from essential oils, essences, extractives and distillates of true spices, fruits, vegetables, herbs, barks, buds, roots, leaves and similar plant materials. Our natural flavors DO NOT contain synthetic solvents, artificial preservatives, synthetic emulsifiers, artificial processing aids, soy or MSG (monosodium glutamate) components, agricultural sewage sludge derivatives, ionizing radiation or derived from a GMO or GE (genetically modified organism or genetically engineered) source. All natural flavor suppliers’ documentation is verified as part of Davidson’s organic inspection and approved for use. Though we are unable to specifically disclose the precise flavor name in each tea blend due to company proprietary information, our natural flavors come in a dry crystallized format as well as a liquid flavor.
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Can caffeine content be removed by brewing once for 1 minute and then re-brewing?
There is no science on this method, but many claim that caffeine can be reduced by 50% using this method. Customers that are sensitive to caffeine should limit themselves to decaffeinated and herbal varieties.
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Are full-leaf teas better than tea bags?
Each type has its own benefits. Tea bags are offered in a bewildering variety and can have complex flavor profiles, which can’t be duplicated in loose-leaf blends. Loose-leaf varieties tend to have more subtle and complex characters, and are more likely to be enjoyed on their own.
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Do you offer gift wrapping services on gifts?
All our gift items come in friendly packaging designs, not requiring a gift wrap. Additionally, we securely pack your gift item in a shipping case to maintain the integrity of the gift. However, if you prefer we gift wrap your item, please select the "Gift Wrap" product from the appropriate Gift category.
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Do any of our teas contain GMO (genetically modified organism) components?
None of our teas, herbs, cocoa, spices and flavors are made from any GMO components. As a certified organic company, our records are verified per NOP (National Organic Program) guidelines to ensure there are no genetically engineered ingredients used in our blends. As such, tea leaves, herbs, spices or flowers have no agricultural genetically modified history. USDA organic requirements prohibits the use of any genetically engineered ingredients, and hence, we see no reason to get non-GMO verified as part of another certification to add to our label. When you buy Davidson’s Organic Teas, you have the USDA organic seal’s confidence of drinking a beverage you love without any GMO components.
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Are your teas tested for fluoride content?
We randomly have our tea products tested for fluoride at an independent laboratory and tests results have been negative. Some plants, including the tea plant (camellia sinensis), are inherently able to uptake and accumulate relatively high quantities of fluoride. The soil and water conditions where the tea plant is grown, as well as the methods of cultivation, are factors that can determine fluoride levels in the tea leaf. Some studies have also shown a correlation between lower quality teas having higher fluoride content and higher quality teas having lower fluoride content. Other studies have shown high fluoride in some conventionally produced teas using high doses of nitrogen in the form of urea or tea produced in close proximity to cities. However, majority of our teas are organically produced in the pollution free high altitude areas of Darjeeling and Assam, India, and the Yunnan Province, China, where we also take full care of environmental parameters by regularly planting trees and maintaining eco-balance. Lastly, depending on the quality of water you use for brewing tea, some water sources have high level of fluorides (appx. 2 or more ppm in drinking water).

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Is your packaging recyclable?
Most of our packaging materials (filter tea bags, boxes, cases, etc.) are 100% recyclable, where facilities accept.

Our filter tea bags are made from a mixture of natural wood pulp and abaca plant fiber material, oxygen-bleached (no chemicals are used to treat/sanitize the filter bag), free from plastics and plasticizers, FDA-, USDA- and NOP-approved, as well as bio-degradable and compostable. Slight discoloring of filter bags may occur in flavored tea blends due to the absorption of some citrus organic compliant flavoring in the mesh filter paper. Tea tags are made from unbleached paper and attached with a natural cotton string. Our tea bag overwraps are made from both paper and foil materials. We also use 100% post-consumer recycled materials where possible in our packaging boxes and cases. In summary, our packaging is designed to ensure the freshest product possible for our consumers, while we actively pursue alternative materials (which requires extensive testing and analysis) for our packaging that is eco-friendly and environmentally sustainable. We recommend customers always use bulk loose leaf tea when possible, which takes perhaps only a minute or two more than a teabag and helps preserve the planet, as the most eco-friendly and sustainable option.
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Do your teas contain naturally occurring plant phenol and polyphenolic compounds (tannins) since they aggravate some autoimmune disorders?
Some of our teas such as Rooibos contain a number of phenolic and polyphenolic compounds. But as far as it aggravating certain autoimmune disorders, we recommend you ask your herbalist for this specific information and validation.
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Does your tea contain citrus peels that have high PH levels, which are detrimental to the tooth enamel?
We do not calculate PH levels in tea due to the fact that the % of citrus ingredients like lemon peel, orange peel etc. we use is very small in proportion to the blends we create. We do not believe the citrus components in our organic tea is detrimental to the tooth enamel. However, we highly recommend you consult your herbalist/dentist to ensure what levels are appropriate for you.
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Does your Matcha Rooibos Powder contain EGCG's, the cancer fighting ingredient that green teas have?
There are many types of antioxidants found in various teas, fruits and vegetables. The anti-oxidant class (called flavonoids) known as catechins are only found in green tea, and these maybe the most potent of all. EGCG is a type of catechin that has the broadest and most potent cancer-fighting properties of all. For e.g., sixty percent of the catechin content of Matcha Green Powder tea is EGCG. One gram of matcha contains 105 mg of total catechin content, and roughly 61% is EGCG, since Matcha Green Powder is highly concentrated green tea stone grounded to fine powder, compared to a typical loose leaf tea.

On the other hand, Rooibos is not from the same family of tea plants (camellia sinensis) like black and green tea, and is rather a wild/raw "herb" grown in South Africa. Like regular tea, rooibos also contains flavonoids which act as antioxidants. While the most beneficial flavonoids of green tea is EGCG, the main flavonoids in rooibos are aspalathin and nothofagin. There are numerous studies that find rooibos even more effective at scavenging free radicals than green tea, but more work and research has to be done.
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How much Vitamin C is in your pure herbs or tea blends, and particularly rosehips?
Some of our pure herbs, like rosehips, hibiscus flowers and cranberries are known for their high content of Vitamin C. Though we don’t know the exact content found in each herb/dried fruit, there is approximately 1,700 mg of Vitamin C in 100 gm of dried rosehips. You can purchase rosehip tea in teabags or in just bulk by the pound. Rosehip tea has a tangy, tart flavor and a pinkish color. Similarly, you can purchase most of our bulk loose leaf tea/herbs in bulk tea bag formats.
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How do I store/preserve my organic teas and herbs?
Storage of organic teas vary based on the package format.

For bulk loose leaf teas/herbs, we recommend you store the tea in an air tight glass jar/canister away from light. Though you can store teas/herbs in plastic jars/canisters, we recommend against that method due to the interaction of some citrus blends with plastics (especially those made with cheap materials and petrochemicals).

For bulk unwrapped teas, they can be stored in its original packaging or also in glass jars/canisters, provided it is air tight and away from light.

For individually wrapped teas, we recommend you store them in its original packaging box since they are packaged to maintain a longer shelf life.

You may purchase glass jars (various sizes available) directly from us as well.
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Are your teas affected from environmental contamination?
Many tea plantations are located in close proximity to urban areas or cities, and hence exposed to industrial contamination of all sorts (noise, air, water, pollution, smog etc.). However, Davidson’s only sources organic tea from small farmer tea estates and gardens that are in rural areas and/or high altitude areas away from such environmental toxic contamination, and relying on nature for agricultural nourishment, balance and purity. Davidson’s tea buyers travel the world days at a time, to visit these pristine natural eco-systems to bring you only the finest organic tea leaves. Additionally, we randomly test our teas for pesticides, heavy metals or other toxic substances, to validate our product integrity.
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Does Davidson’s have a food safety and quality control program as per the FDA (Food & Drug Administration) Food Safety Modernization Act (FSMA)?
Davidson’s has a Good Manufacturing Practices (GMP) program in place and our Food Safety System includes the key elements required by FSMA, such as hazard analysis, oversight of key processes, monitoring of preventive controls, executing corrective actions as well as verifying implemented actions. Additionally, our Supply-Chain is a risk-assessed program, whereby we only buy products from approved suppliers who provide us with their operational certifications, ingredient specific COA and/or letters of guarantee, that remain confidential to Davidson's. Lastly, Davidson’s ensures all employees hired are qualified to perform their assigned duties, and permanent training is provided for current and new employees for food hygiene and food safety, to name a few key elements.
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Does Davidson’s have a food safety program for foreign matter found in tea?
Because tea is an agricultural product, foreign matter is bound to occur during agricultural processing, just like you may find them in other fruits and vegetables. But unlike fruits/vegetables where they go through a wash cycle after harvesting to remove debris, pests, chemicals etc., tea cannot be washed after harvesting, but instead undergoes withering, rolling, oxidation, and/or drying/firing. These essential processing steps are what creates the health benefits found in tea today. Because Davidson’s cares about our customers, our Food Safety and Quality Control program addresses the possibility of findings in tea and herbs. According to Title 21, Code of Federal Regulations, Part 110.110 of the Food and Drug Administration (FDA), the FDA establishes the maximum levels of natural or unavoidable findings in foods for human use that present no health hazard. The FDA set these levels because it is economically impractical to grow, harvest, or process raw products that are totally free of non-hazardous, naturally occurring, unavoidable defects, even though when foods are produced under Good Manufacturing Practices (GMP) following all regulations. The criteria considered is based on reported findings, and FDA interprets the findings considering available scientific information, such as ecology and the knowledge of how a product is grown, harvested, and processed. The FDA classifies findings in raw food as Extraneous Materials or Foreign Materials, that may occur pre-harvest or post-harvest. While every effort is made by the grower to limit these materials, it is practically impossible to exclude them from an agricultural crop. Hence, the presence of our Supply Chain Program and Food Safety and Quality Control program provides a holistic approach where we comprehensively evaluate our suppliers and their organic farming practices that retain the health benefits and nutritional content in ingredients, and then, manage the hazards of foreign matter exposure through our quality control procedures in place. Should you still have a concern, please free to contact us, so we may resolve it to your utmost satisfaction.
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What is Proposition 65 and what does it have to do with heavy metals in teas?
Proposition 65 is a regulation that applies to any food product/service received or used in the State of California. It applies to over 800 chemicals identified as carcinogens and reproductive toxins, whether they are natural or artificial. Lead, for example, is one of the compounds monitored by national and international agencies. It’s a natural occurring element that is found in the environment, including soil. Lead is harmful to humans and animals if exposed, inhaled or consumed in high doses. This is why the food industry is paying special attention to control the content of lead in food and drinks. Prop 65 Safe Harbor Maximum Allowable Dose Level for lead indicates that product containing lead at 0.5 micrograms/day and higher must be labeled. However, the FDA indicates that a tolerable daily intake level of lead is 75 micrograms for adults and 6 micrograms for children. The federal safety standard set by the FDA (Food and Drugs Administration) for lead in dietary supplements is no more than 10 ppm. International standards are often 5 ppm. Agencies don’t seem to agree on what the ideal tolerable parameter should be, but we assure customers that we choose suppliers who provide us with a certificate of analysis and other documentation showing the heavy metals content of their products, and that they conform to Prop 65 and/or national standards. Besides that, we carry out random tests to validate the results on lead, cadmium, mercury and arsenic content to name a few compounds.
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Why does tea turn cloudy or murky?
Cooler temperatures or refrigerating tea after brewing can cause caffeine and tannins (natural compounds) in tea to separate out, turning the tea murky or cloudy. Generally, higher-quality tea contains more tannins (because it is richer in solids) and is more likely to become cloudy. Unfiltered or hard water as well as natural minerals found in water can also make your tea cloudy. Cloudy tea does not make the tea unsuitable for your drinking pleasure. Apart from its visual appearance, the tea is just as good. To avoid the tea from becoming cloudy in the first place, steep and enjoy the hot tea right away. For drinking tea iced, do not add ice to hot tea, but instead, add the ice cubes to your drinking glass and then pour the hot tea over the ice cubes. Another suggestion is to not put the hot tea straight into the refrigerator after it's brewed. Let it cool at room temperature first and then refrigerate it. If the cloudy tea still bothers you, add hot water to your brewed tea, and it will instantly turn clear!
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What are your SUP (Stand-Up Pouch) bags lined with?
Davidson's SUP (Stand-Up Pouch) bags are lined with either a Linear Low Density Polyethylene or a Metalized OPP (Oriented Polypropylene) Film, which are both materials that have improved oxygen and water vapor barrier properties, and are both FDA-Approved food grade materials used across the food industry.
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Ayurvedic Infusions FAQs

What is an "ayurvedic infusion"?
An "ayurvedic infusion" is one of seven new functional tea blends that Davidson's offers. Ayurveda is a Hindu system of medicine, and an infusion is merely a blend of various herbs or tea.
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What is Ayurveda (or Ayurvedic)?
Ayurveda is a traditional, Hindu system of medicine that provides a personalized approach to health and wellness. Meaning, the practice factors in one’s own choices and needs in regards to diet, exercise and overall lifestyle. In other words, Ayurveda also means “The Science of Life”.
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What does it mean that these blends are “functional” or “medicinal”?
Each of these blends have a specific function that should fit within one’s lifestyle. For instance, Sleep is intended to ensure more balanced and relaxing sleep.
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What are doshas?
Doshas are mind-body types. The three doshas in Ayurveda are Vata, Pitta and Kapha. Mind-body types are associated with your body’s mind and constitution; its build, its cravings, its preferences, its habits, its strengths and its weaknesses or imbalances. Davidson’s Ayurvedic Infusions are meant to be dosha balancing, meaning that they ease imbalances associated with all three doshas at once.
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Which "Ayurvedic Infusions" are best for which dosha?
Davidson’s "Ayurvedic Infusions" are uniquely formulated to appease each of the three doshas at once, taking great care to provide an all-encompassing solution to any imbalance, no matter the dosha that it is associated with.
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Can I give "Ayurvedic Infusions" to my children?
No, Davidson’s does not recommend that you give these blends to any child under 12 years of age. Also, please consider talking to your physician before giving these infusions to your child, of any age. These blends are meant to provide a functional means in achieving health and wellness, meaning that some herbs may not be recommended for children to consume.
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How many cups of the "Ayurvedic Infusions" should I drink a day?
2-3 cups per blend per day.
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How long should I brew the "Ayurvedic Infusions"?
5-7 minutes
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Why does Davidson's only offer 25-count boxes or 100-count boxes of the "Ayurvedic Infusions"?
We’ve offered only packaging sizes that have a good number of tea bags so you don't have to restock as frequently.
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I'm not Hindu, nor do I practice Hinduism. Can I still drink the "Ayurvedic Infusions"?
Yes, you can and you should! These "Ayurvedic Infusions" contain healthful ingredients to ensure balance of the mind, body and soul, no matter whether you believe in Hindu practices or not.
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What is Ashwagandha?
An herb or plant that is well-known for its restorative qualities. It is thought to provide strength, and is therefore used to strengthen the immune system after illness. Ashwagandha also has rejuvenating properties, providing more of a balanced, natural energy. Ashwagandha is often used to help with stress, fatigue, energy loss or a lack of concentration. It has a strong, bitter taste, but our infusions are formulated to mask any bitterness in order to create a pleasant tea experience.
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What is Triphala?
An herbal concoction most commonly used as a mild laxative. The concoction is made up of Amalaki (the Indian gooseberry), Haritaki and Bibhitaki (fruit). In Ayurveda, triphala is thought to balance all doshas or mind-body types. Triphala is also thought to taste differently, depending on the person. It can range from sweet to sour, or bitter to pungent. Your difference in taste is thought to define your dosha and its suggested imbalance.
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What is Gymnema Sylvestre?
An herb native to Southern and Central India, known for balancing blood sugar and supporting healthy pancreatic function. Common uses for Gymnema Sylvestre are diabetes, weight loss, digestion and laxative. In terms of taste, the herb is actually thought to dull sweet receptors on the tongue, which is why it’s so helpful to those with diabetes.
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What is Senna Leaf?
Senna Leaf is a plant that acts as a strong laxative. It is FDA-approved and is commonly used to treat constipation or to detox the bowels. Do not consume senna leaf if you have or develop diarrhea, loose stools, or abdominal pain because senna leaf may worsen these conditions and be harmful to your health. Consult your physician if you have frequent diarrhea or if you are pregnant, nursing, taking medication, or have a medical condition. Consuming senna leaf is not recommended for children under 12 years of age.
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What is Gotu Kola?
Gotu Kola is a botanical traditionally used to improve concentration, focus and alertness. It is also thought to soothe mental turmoil. The taste a slightly bitter and has a cooling effect.
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What is Haritaki?
Haritaki is a fruit from the Terminalia chebula tree. It is commonly used to make up one of the three ingredients in triphala, an ancient Ayurvedic remedy. Traditionally, haritaki is used to promote healing and to soothe digestive conditions, like constipation and indigestion.
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What is Fennel Seed?
Fennel Seeds are thought to be a concentrated source for Copper, Potassium, Calcium, Vitamin C and more. Traditionally, fennel seed is used to treat a number of health issues, including high blood pressure, constipation, indigestion, bloating and Irritable Bowel Syndrome. Fennel seeds taste similar to anise seeds, like black licorice, but a bit more bitter.
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What is Flaxseed?
Flaxseeds are thought to provide a number of nutrients, including protein, fiber and omega-3 fatty acids. Flaxseeds are commonly used to establish regular bowel movements and regulate digestion. They are also used to prevent constipation. Flaxseeds have a nutty-like taste. Davidson’s uses brown flaxseed in their "Ayurvedic Infusions."
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Adaptogen FAQs

What are adaptogens?
Adaptogens have been used for thousands of years, and refer to a group of plants that are known to adapt to stressful environments in nature to become stronger and healthier. It is believed that these plants can help humans adapt to the stress in their lives, as well.
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How can adaptogens help me?
Rather than attempting to fix a symptom as it occurs, contrary to popular Western Medicinal trends, adaptogens can be used in day-to-day life to restore balance and decrease stress, no matter the cause. By helping to manage stress more efficiently and offering a more holistic approach to overall well-being, adaptogens are also presumed to provide several other health-related benefits including the following: stronger immune function, brighter mood, blood sugar balance, reduced sugar cravings, increased energy and motivation, enhanced recovery from illness, reduced anxiety, and improved sleep. There are also several specific conditions that are believed to be balanced by the use of adaptogens: asthma, cardiovascular conditions, cold and flu, depression, and headaches.
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What ingredients are considered adaptogenic?
a. Ashwagandha: Ashwagandha is believed to have a calming effect, reducing anxiety and fatigue while supporting healthy adrenal function. It is also said to decrease levels of inflammation, making it a popular adaptogen for individuals suffering from arthritis. Presumed Properties: anti-inflammatory, antioxidant, immune balancing, and rejuvenating.

b. Tulsi: Also known as Holy Basil, Tulsi is a powerful adaptogen with many alleged benefits including a reduction of stress, improvement of memory and mental capacity, healthy immune function, and normalization of blood sugar. Tulsi is also said to have antimicrobial characteristics, and can be used in mouthwash, sanitizing wipes, and protection against bacterial infection. Presumed Properties: antioxidant, antibacterial, antifungal, and anti-inflammatory.

c. Ginseng: Ginseng may offer several benefits for its users including enhanced immunity and improved memory. Ginseng is also frequently used in sports performance as it is believed to increase strength and stamina. Presumed Properties: performance-enhancing, antidiabetic, memory enhancing, and immune stimulating.

d. Licorice: Licorice is a sweet tasting plant that is said to be one of the most frequently used herbs in traditional Chinese medicine, and is sometimes used to help other herbs work more efficiently together. Licorice is also believed to offer several health-related benefits: relief from heartburn and acid reflux, enhanced immune system function, relief of cough or sore throat, and pain relief. Presumed Properties: anti-inflammatory, anti-viral, and antioxidant.
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How can I incorporate adaptogens in my day-to-day life?
Adaptogens can be absorbed through supplements or extracts, and even through cooking, but the most traditional way to consume adaptogens is through drinking tea. Traditional Chinese medicine, which frequently incorporates adaptogens, is even occasionally referred to as “teapot medicine.”
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How many cups of adaptogenic tea should I drink per day?
Adaptogens are meant to strengthen the body over time, so it’s often recommended that individuals consume them consistently over a stretch of time. For example, drinking two to three cups of adaptogenic tea per day for six to eight weeks will yield the best results. Of course, for any specific ailments or concerns, you should always consult a physician before incorporating adaptogens into your wellness routine.
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Shipping FAQs

Where do you ship from and what is your delivery timeframe?
We ship from Sparks, Nevada, via both FedEx and USPS Priority Mail. Shipping times will vary from 3-10 working days, depending on where you live and the time of the year. Shipping times may slow a little during peak seasons.
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Do you ship orders internationally?
Yes, we do. Please call us to submit your order verbally and to authenticate your recipient information and payment details. Please also review our Shipping Policy.
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How do I track my order/shipment?
Customers will get email confirmations from Davidson's when the order is received (order confirmation) and when the order is shipped (shipping tracking #).

Additionally, feel free to contact us by email/telephone to inquire the status of your order.

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Wholesale/Business FAQs

What information do you require for opening up a businss/wholesale account?
For all new wholesale accounts, we require you to submit the following:

Business Name
Contact Name
Contact Address
Contact Telephone
Contact Email Address

Upon submission of the above information, we verify the details and send you login details to our Wholesale website, where you may browse and shop our products.
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How do I order for my business?
All businesses are eligible to purchase our products through our Wholesale Program. Please visit our Wholesale Portal web page for additional details on how to order for your business.
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Order Minimums
Opening orders is $100 minimum and reorders are $50 minimum. Orders below these minimums will be assessed a $10 service charge.
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Accepted Payment Methods
All prices listed are F.O.B. Sparks, NV. We accept all major credit cards including AMEX, Visa, Mastercard and Discover. Payment via anything other than a major credit card must be arranged directly with Davidson's and approved by our credit department. We extend credit on a limited basis and require a favorable listing with a major credit reporting agency. Credit References will be required. All credit information will be strictly confidential and not exchanged with other companies.
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Can I get discounts on my orders for bulk volume purchasing?
All our wholesale customers are eligible for bulk volume pricing. We have different eligibility requirements based on your industry, credit and purchasing history. Please contact us for additional details.
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Do you offer a Private Label Tea Program or Co-Packing Tea Program?
Davidson’s has an extensive Private Label and Bulk Ingredients program. The program offers a one-stop-shop solution for tea sourcing, blending, packaging and shipping. Please contact us for additional details.

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